Terms & Conditions
Accommodation Terms & Conditions
Ardtara has a cancellation policy of 72 hours’ notice should you need to cancel your booking. In the event of Ardtara not being notified of a cancellation or sufficient notice given, the first night’s accommodation will automatically be charged to your credit card. Please note for Saturday reservations or bank holidays, we require 7 days notice in order to avoid the cancellation charge.
Ardtara is a locally managed restaurant and as such, our continued viability relies heavily on reservations being honoured by our guests or sufficient notice being given of any changes to plans or reservations. For all restaurant bookings, guests are required to provide credit card details to secure the reservation. Ardtara reserves the right to charge for any guest cancelling within 24 hours or any No Show guest (£20 per person). Any charges will be taken from the credit card provided at the time of booking without further notice. Small amendments may be made after the booking is confirmed, but additional space cannot be guaranteed.
For event bookings such as tasting dinners, demos etc, guests are required to provide credit card details to secure the reservation. Ardtara has the right to charge up to 50% per person for any guest cancelling with 72% hrs of the event date or 100% charge if cancelling with 24 hrs, or in the event of a no show.
Gift Voucher Terms & Conditions
- Minimum Gift Voucher value is £20.
- Gift Vouchers are valid for 12 months from the date of purchase.
- Gift Vouchers, once purchased are non-refundable and have no cash value.
- Please allow 5 days from the date of purchase before attempting to redeem the voucher.
- Should the total cost of your purchase exceed the value of the Gift Voucher, you will be required to pay the difference with an alternative payment method.
- Gift Vouchers do not allow for cash refund on any unused portion of its value. Subject to approval by management, any remaining balance may be retained for use against future purchases.
- Ardtara Country House does not accept any responsibility for lost or stolen Gift Vouchers, protect them as you would cash
- Duplication, sale, or trade of a voucher is prohibited. Jeneen ltd reserves the right to cancel any voucher found to be part of an unauthorised resale transaction.
- Jeneen ltd reserves the right to amend Terms and Conditions at any time, and for any reason without prior notice to you, please review our website regularly.
- For any queries relating to purchased gift vouchers please contact info@ardtara.com
- Please bring your gift voucher with you on your visit.
- Please ensure to present your gift voucher upon your visit to Ardtara in order to redeem it.